Returns & Exchanges Policy

At LISEN, we stand behind the quality of our phone accessories and offer a hassle-free 30-day return policy for all products in their original condition. If you are not completely satisfied with your purchase, we are here to help ensure you get the right solution for your mobile lifestyle.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the accessory in its original packaging, including all cables, manuals, and components that were included in the box.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable shipping service to send the package back to our designated electronics inspection center.

• 4.
  Receive Your Refund

  Once our technicians verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.